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Google search feature gives wrong guidance on UK self-isolation rules

Information was parsed from gov.uk website incorrectly, leading to possible confusion over Covid requirements

Google has been sharing incorrect instructions on contact tracing through its Covid-19 “common questions” feature, advising some users that they can stop self-isolating when NHS rules say the opposite.

The flaw is the latest example of Google incorrectly parsing information from websites and trying to present a simple answer to keep users from clicking away from the search engine. The company has pledged that it will now fix the advice after a government request to do so.

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from The Guardian https://ift.tt/3h1MYkd
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